Data protection

1) Introduction and contact details of the controller

1.1 We are delighted that you are visiting our website and thank you for your interest. In the following we inform you about how we handle your personal data when you use our website. Personal data in this context means all data by which you can be personally identified.

1.2 The controller responsible for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is Livarea GmbH, Friedrichstraße 155, 10117 Berlin, Deutschland, Tel.: 0049 (0)30 60 40 31 26, Email: service@livarea.de. The controller responsible for the processing of personal data is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data.

1.3 The controller has appointed a Data Protection Officer, who can be reached as follows: "Marco Sempell, Friedrichstraße 155, 10117 Berlin"

2) Data collection when you visit our website

2.1 When you use our website purely for information purposes, i.e. if you do not register or otherwise transmit information to us, we only collect such data as your browser transmits to the page server (so-called „server log files“). When you access our website, we collect the following data, which is technically necessary for us to display the website to you:

The website we host that you visited
Date and time at the moment of access
Amount of data sent in bytes
Source/reference from which you reached the page
Browser used
Operating system used
IP address used (where applicable: in anonymised form)

The processing is carried out in accordance with Art. 6(1)(f) GDPR on the basis of our legitimate interest in improving the stability and functionality of our website. The data is not passed on or used in any other way. However, we reserve the right to subsequently review the server log files should specific indications point to unlawful use.

2.2 For security reasons and to protect the transmission of personal data and other confidential content (e.g. orders or enquiries to the controller), this website uses SSL or TLS encryption. You can recognise an encrypted connection by the character string „https://“ and the padlock symbol in your browser bar.

3) Hosting & content delivery network

For the hosting of our website and the display of the page content, we use a provider who renders its services either itself or through selected sub-contractors exclusively on servers within the European Union.

All data collected on our website is processed on these servers.

We have concluded a data processing agreement with the provider that ensures the protection of the data of our site visitors and prohibits unauthorised disclosure to third parties.

4) Cookies

In order to make visiting our website attractive and to enable the use of certain functions, we use cookies, i.e. small text files that are stored on your end device. Some of these cookies are automatically deleted again after you close your browser (so-called „session cookies“), while others remain on your end device for longer and enable page settings to be saved (so-called „persistent cookies“). In the latter case, you can find the storage period in the overview of the cookie settings of your web browser.

Insofar as personal data is also processed by individual cookies that we use, the processing is carried out in accordance with Art. 6(1)(b) GDPR either for the performance of the contract, in accordance with Art. 6(1)(a) GDPR in the event of consent being given, or in accordance with Art. 6(1)(f) GDPR to safeguard our legitimate interests in the best possible functionality of the website as well as in a customer-friendly and effective design of the site visit.

You can set your browser so that you are informed about the setting of cookies and decide individually about their acceptance, or exclude the acceptance of cookies for certain cases or generally.

Please note that the functionality of our website may be restricted if you do not accept cookies.

5) Contacting us

5.1 WhatsApp Business

You have the option of contacting us via the messaging service WhatsApp provided by WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. For this purpose we use the so-called „Business version“ of WhatsApp.

If you contact us via WhatsApp in connection with a specific transaction (for example, an order placed), we store and use the mobile phone number you use with WhatsApp as well as – if provided – your first and last name in accordance with Art. 6(1)(b) GDPR for the processing of and response to your enquiry. On the basis of the same legal basis, we may ask you via WhatsApp to provide further data (order number, customer number, address or email address) in order to be able to assign your enquiry to a specific process.

If you use our WhatsApp contact for general enquiries (for example, about the range of services, availability or our website), we store and use the mobile phone number you use with WhatsApp as well as – if provided – your first and last name in accordance with Art. 6(1)(f) GDPR on the basis of our legitimate interest in the efficient and timely provision of the requested information.

Your data is always used only to respond to your enquiry via WhatsApp. It is not passed on to third parties.

Please note that WhatsApp Business gains access to the address book of the mobile end device we use for this purpose and automatically transmits telephone numbers stored in the address book to a server of the parent company Meta Platforms Inc. in the USA. To operate our WhatsApp Business account, we use a mobile end device in whose address book only the WhatsApp contact details of those users who have also contacted us via WhatsApp are stored.

This ensures that every person whose WhatsApp contact details are stored in our address book has already consented, upon first use of the app on their device by accepting the WhatsApp terms of use, to the transmission of their WhatsApp telephone number from the address books of their chat contacts in accordance with Art. 6(1)(a) GDPR. A transmission of data of those users who do not use WhatsApp and/or have not contacted us via WhatsApp is thereby excluded.

For the purpose and scope of data collection and the further processing and use of the data by WhatsApp, as well as your related rights and options for protecting your privacy, please refer to the WhatsApp privacy information: https://www.whatsapp.com/legal/?eea=1#privacy-policy

We have concluded a data processing agreement with the provider that protects the data of our site visitors and prohibits disclosure to third parties.

In the context of the processing operations mentioned above, data may be transmitted to servers of Meta Platforms Inc. in the USA.

For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with the European level of data protection on the basis of an adequacy decision of the European Commission.

5.2 When you contact us (e.g. via the contact form or email), personal data is processed – exclusively for the purpose of processing and responding to your enquiry and only to the extent necessary for this.

The legal basis for processing this data is our legitimate interest in responding to your enquiry in accordance with Art. 6(1)(f) GDPR. If your contact is aimed at concluding a contract, then the additional legal basis for the processing is Art. 6(1)(b) GDPR. Your data will be deleted if it can be concluded from the circumstances that the matter concerned has been conclusively clarified and provided that no statutory retention obligations preclude this.

6) Data processing when opening a customer account

In accordance with Art. 6(1)(b) GDPR, personal data continues to be collected and processed to the respective extent necessary if you provide it to us when opening a customer account. You can find out which data is required to open an account from the input mask of the corresponding form on our website.

You can delete your customer account at any time, and this can be done by sending a message to the controller's address mentioned above. After deletion of your customer account, your data will be deleted, provided that all contracts concluded thereunder have been completely processed, no statutory retention periods preclude this and there is no longer any legitimate interest on our part in continued storage.

7) Use of customer data for direct advertising

7.1 Subscription to our email newsletter

If you subscribe to our email newsletter, we will regularly send you information about our offers. The only mandatory information for sending the newsletter is your email address. Providing further data is voluntary and is used to be able to address you personally. To send the newsletter, we use the so-called double opt-in procedure, which ensures that you only receive newsletters once you have expressly confirmed your consent to receive the newsletter by clicking on a verification link sent to the email address provided.

By activating the confirmation link, you give us your consent to the use of your personal data in accordance with Art. 6(1)(a) GDPR. In doing so, we store the IP address entered by your Internet Service Provider (ISP) as well as the date and time of registration, in order to be able to trace any possible misuse of your email address at a later point in time. The data we collect when you subscribe to the newsletter is used in a strictly purpose-bound manner.

You can unsubscribe from the newsletter at any time via the link provided for this purpose in the newsletter or by sending a corresponding message to the controller named at the outset. After you have unsubscribed, your email address will be deleted immediately from our newsletter distribution list, unless you have expressly consented to further use of your data or we reserve the right to use the data beyond this in a manner permitted by law and about which we inform you in this declaration.

7.2 Sending the email newsletter to existing customers

If you have provided us with your email address when purchasing goods or services, we reserve the right to regularly send you offers for goods or services similar to those already purchased from our range by email. For this purpose, in accordance with § 7(3) UWG, we do not have to obtain separate consent from you. In this respect, the data processing is carried out solely on the basis of our legitimate interest in personalised direct advertising in accordance with Art. 6(1)(f) GDPR. If you have initially objected to the use of your email address for this purpose, we will not send you any emails.

You are entitled to object to the use of your email address for the aforementioned advertising purpose at any time with effect for the future by means of a notification to the controller named at the beginning. For this you will only incur transmission costs in accordance with the basic tariffs. After receipt of your objection, the use of your email address for advertising purposes will be discontinued immediately.

7.3 Klaviyo

The dispatch of our email newsletters and other promotional email communications is carried out via this provider: Klaviyo, Inc., 125 Summer St., Ste 600, Boston, MA 02110, USA

On the basis of our legitimate interest in effective and user-friendly email marketing, we pass on the data you provide upon registration to this provider in accordance with Art. 6(1)(f) GDPR so that the provider can handle the email dispatch on our behalf.

Subject to your express consent in accordance with Art. 6(1)(a) GDPR, the provider also carries out a statistical evaluation of the success of email campaigns by means of web beacons or tracking pixels in the emails sent, which can measure opening rates and specific interactions with the content of the newsletter. In doing so, end device information (e.g. time of access, IP address, browser type and operating system) is also collected and evaluated, but not merged with other data records.

You can withdraw your consent to email tracking at any time with effect for the future.

We have concluded a data processing agreement with the provider that protects the data of our site visitors and prohibits disclosure to third parties.

7.4 Shopping cart reminders by email

If you abandon your shopping with us before completing the order, you have the option of being reminded once by email of the contents of your virtual shopping cart.

The only mandatory information for sending this reminder is your email address. Providing further data is voluntary and may be used to be able to address you personally. To send the email, we use the so-called double opt-in procedure, which ensures that you only receive a notification once you have expressly confirmed your relevant consent by clicking on a verification link sent to the email address provided.

By activating the confirmation link, you give us your consent to the use of your personal data in accordance with Art. 6(1)(a) GDPR for sending a shopping cart reminder. In doing so, we store the IP address entered by your Internet Service Provider (ISP) as well as the date and time of registration, in order to be able to trace any possible misuse of your email address at a later point in time. The data we collect when you sign up for our email notification service is used in a strictly purpose-bound manner.

You can unsubscribe from the shopping cart reminders at any time by sending a corresponding message to the controller named at the outset. After you have unsubscribed, your email address will be deleted immediately from our distribution list set up for this purpose, unless you have expressly consented to further use of your data or we reserve the right to use the data beyond this in a manner permitted by law and about which we inform you in this declaration.

8) Data processing for order processing

8.1 Transmission of image files for order processing by email

On our website, we offer customers the option of commissioning the personalisation of products by transmitting image files by email. In doing so, the submitted image motif is used as a template for the personalisation of the selected product.

Via the email address provided on the website, the customer can transmit one or more image files from the memory of the end device used to us. We then collect, store and use the files transmitted in this way exclusively for the production of the personalised product within the meaning of the respective service description on our website. If the transmitted image files are passed on to special service providers for the production and processing of the order, you will be informed about this explicitly in the following paragraphs. No disclosure beyond this takes place. Insofar as the transmitted files or the digital motifs contain personal data (in particular images of identifiable persons), all of the processing operations just described are carried out exclusively for the purpose of processing your online order in accordance with Art. 6(1)(b) GDPR.

After final processing of the order, the transmitted image files are automatically and completely deleted.

8.2 Transmission of image files for order processing via upload function

On our website, we offer customers the option of commissioning the personalisation of products by transmitting image files via an upload function. In doing so, the submitted image motif is used as a template for the personalisation of the selected product.

Via the upload form on the website, the customer can transmit one or more image files from the memory of the end device used directly to us by means of automated, encrypted data transmission. We then collect, store and use the transmitted files exclusively for the production of the personalised product within the meaning of the respective service description on our website. If the transmitted image files are passed on to special service providers for the production and processing of the order, you will be informed about this explicitly in the following paragraphs. No disclosure beyond this takes place. Insofar as the transmitted files or the digital motifs contain personal data (in particular images of identifiable persons), all of the processing operations just described are carried out exclusively for the purpose of processing your online order in accordance with Art. 6(1)(b) GDPR.

After final processing of the order, the transmitted image files are automatically and completely deleted.

8.3 Insofar as necessary for the performance of the contract for delivery and payment purposes, the personal data collected by us is passed on to the commissioned transport company and the commissioned credit institution in accordance with Art. 6(1)(b) GDPR.

If, on the basis of a corresponding contract, we owe you updates for goods with digital elements or for digital products, we process the contact data transmitted by you when ordering in order to inform you personally within the scope of our statutory information obligations in accordance with Art. 6(1)(c) GDPR. In this respect, your contact data is used in a strictly purpose-bound manner for notifications about updates owed by us and is processed by us for this purpose only to the extent necessary for the respective information.

To process your order, we also work with the following service provider(s), who support us in whole or in part in the performance of concluded contracts. Certain personal data is transmitted to these service providers in accordance with the following information.

8.4 Disclosure of personal data to shipping service providers

- DHL

As a transport service provider, we use the following provider: DHL Paket GmbH, Sträßchensweg 10, 53113 Bonn, Deutschland

We pass on your email address and/or telephone number to the provider in accordance with Art. 6(1)(a) GDPR prior to delivery of the goods for the purpose of arranging a delivery date or for delivery notification, provided that you have given your express consent to this during the order process. Otherwise, for the purpose of delivery, in accordance with Art. 6(1)(b) GDPR, we only pass on the name of the recipient and the delivery address to the provider. The disclosure only takes place insofar as this is necessary for the delivery of the goods. In this case, prior arrangement of the delivery date with the provider or the delivery notification is not possible.

Consent can be withdrawn at any time with effect for the future vis-à-vis the controller designated above or vis-à-vis the provider.
- DPD

As a transport service provider, we use the following provider: DPD Deutschland GmbH, Wailandtstraße 1, 63741 Aschaffenburg, Deutschland

Consent can be withdrawn at any time with effect for the future vis-à-vis the controller designated above or vis-à-vis the provider.
- Hermes

As a transport service provider, we use the following provider: Hermes Logistik Gruppe Deutschland GmbH, Essener Straße 89, 22419 Hamburg, Deutschland

Consent can be withdrawn at any time with effect for the future vis-à-vis the controller designated above or vis-à-vis the provider.
- Schenker Italiana

As a transport service provider, we use the following provider: Schenker Italiana S.p.A., Zona Industriale Campi di Sotto, Via Fernerbach, 39049 Vipiteno / BZ, Italien

Consent can be withdrawn at any time with effect for the future vis-à-vis the controller designated above or vis-à-vis the provider.
- UPS

As a transport service provider, we use the following provider: United Parcel Service Deutschland Inc. & Co. OHG, Görlitzer Straße 1, 41460 Neuss, Deutschland

Consent can be withdrawn at any time with effect for the future vis-à-vis the controller designated above or vis-à-vis the provider.

8.5 Use of payment service providers (payment services)

- Amazon Pay

On this website, one or more online payment methods of the following provider are available: Amazon Payments Europe s.c.a., 38 avenue J.F. Kennedy, L-1855 Luxemburg

If you select a payment method of the provider in which you make advance payment (such as credit card payment), the payment data you provide during the order process (including name, address, bank and payment card information, currency and transaction number) as well as information about the content of your order is passed on to the provider in accordance with Art. 6(1)(b) GDPR. In this case, your data is passed on exclusively for the purpose of payment processing with the provider and only to the extent necessary for this.
- Apple Pay

If you decide on the payment method „Apple Pay“ provided by Apple Distribution International (Apple), Hollyhill Industrial Estate, Hollyhill, Cork, Ireland, payment processing is carried out via the „Apple Pay“ function of your end device operated with iOS, watchOS or macOS by debiting a payment card stored with „Apple Pay“. Apple Pay uses security functions that are integrated into the hardware and software of your device in order to protect your transactions. To authorise a payment, it is therefore necessary to enter a code previously defined by you, as well as verification by means of the „Face ID“ or „Touch ID“ – function of your end device.

For the purpose of payment processing, the information you provide during the order process, together with the information about your order, is passed on to Apple in encrypted form. Apple then encrypts this data again with a developer-specific key before the data is transmitted to the payment service provider of the payment card stored in Apple Pay in order to carry out the payment. The encryption ensures that only the website through which the purchase was made can access the payment data. After the payment has been made, Apple sends your device account number as well as a transaction-specific, dynamic security code to the originating website to confirm the success of the payment.

Insofar as personal data is processed in the course of the transmissions described, the processing is carried out exclusively for the purpose of payment processing in accordance with Art. 6(1)(b) GDPR.

Apple retains anonymised transaction data, including the approximate purchase amount, the approximate date and approximate time, as well as the indication of whether the transaction was successfully completed. The anonymisation completely excludes any reference to a person. Apple uses the anonymised data to improve „Apple Pay“ and other Apple products and services.

If you use Apple Pay on the iPhone or Apple Watch to complete a purchase that you have made via Safari on the Mac, the Mac and the authorisation device communicate via an encrypted channel on the Apple servers. Apple does not process or store any of this information in a format that can identify your person. You can deactivate the option of using Apple Pay on your Mac in the settings of your iPhone. Go to „Wallet & Apple Pay", and deactivate „Allow Payments on Mac".

Further information on data protection with Apple Pay can be found at the following internet address: https://support.apple.com/de-de/HT203027
- Google Pay

If you decide on the payment method „Google Pay“ provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland („Google“), payment processing is carried out via the „Google Pay“ application of your mobile end device operated with at least Android 4.4 („KitKat“) and equipped with an NFC function by debiting a payment card stored with Google Pay or a payment system verified there (e.g. PayPal). To authorise a payment via Google Pay in excess of €25.00, it is necessary to first unlock your mobile end device by the respective verification measure set up (such as facial recognition, password, fingerprint or pattern).

For the purpose of payment processing, the information you provide during the order process, together with the information about your order, is passed on to Google. Google then transmits your payment information stored in Google Pay in the form of a uniquely assigned transaction number to the originating website, with which a completed payment is verified. This transaction number does not contain any information about the real payment data of your payment means stored with Google Pay, but is created and transmitted as a uniquely valid numeric token. In all transactions via Google Pay, Google acts merely as an intermediary for processing the payment transaction. The execution of the transaction is carried out exclusively in the relationship between the user and the originating website by debiting the payment means stored with Google Pay.

Google reserves the right to collect, store and evaluate certain transaction-specific information for each transaction carried out via Google Pay. This includes the date, time and amount of the transaction, merchant location and description, a description of the goods or services purchased provided by the merchant, photos that you have attached to the transaction, the name and email address of the seller and buyer or of the sender and recipient, the payment method used, your description for the reason for the transaction, as well as, where applicable, the offer associated with the transaction.

According to Google, this processing is carried out exclusively in accordance with Art. 6(1)(f) GDPR on the basis of the legitimate interest in proper accounting, the verification of transaction data and the optimisation and maintenance of the Google Pay service.

Google also reserves the right to merge the processed transaction data with further information collected and stored by Google when other Google services are used.

The terms of use of Google Pay can be found here:

https://payments.google.com/payments/apis-secure/u/0/get_legal_document?ldo=0&ldt=googlepaytos&ldl=de
Further information on data protection with Google Pay can be found at the following internet address:
https://payments.google.com/payments/apis-secure/get_legal_document?ldo=0&ldt=privacynotice&ldl=de
- Paypal

On this website, one or more online payment methods of the following provider are available: PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxemburg

If you select a payment method of the provider in which you make advance payment, the payment data you provide during the order process (including name, address, bank and payment card information, currency and transaction number) as well as information about the content of your order is passed on to the provider in accordance with Art. 6(1)(b) GDPR. In this case, your data is passed on exclusively for the purpose of payment processing with the provider and only to the extent necessary for this.

If you select a payment method in which we make advance payment, you will also be asked during the order process to provide certain personal data (first and last name, street, house number, postal code, town, date of birth, email address, telephone number, if applicable data on an alternative means of payment).

In order to safeguard our legitimate interest in establishing your creditworthiness in such cases, this data is forwarded by us to the provider in accordance with Art. 6(1)(f) GDPR for the purpose of a credit check. On the basis of the personal data you have provided as well as further data (such as shopping cart, invoice amount, order history, payment experiences), the provider checks whether the payment option you have selected can be granted with regard to payment and/or default risks.

The credit report may contain probability values (so-called score values). Insofar as score values are included in the result of the credit report, they are based on a scientifically recognised mathematical-statistical procedure. Address data, among other things but not exclusively, is included in the calculation of the score values.

You can object to this processing of your data at any time by sending a message to us or to the provider. However, the provider may remain entitled to process your personal data insofar as this is necessary for contractual payment processing.
- Paypal Checkout

This website uses PayPal Checkout, an online payment system from PayPal that is composed of PayPal's own payment methods and local payment methods of third-party providers.

When paying via PayPal, credit card via PayPal, direct debit via PayPal or – if offered – „Pay Later“ via PayPal, we pass on your payment data to PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxemburg (hereinafter „PayPal") in the course of payment processing. The disclosure is carried out in accordance with Art. 6(1)(b) GDPR and only to the extent necessary for payment processing.

For the payment methods credit card via PayPal, direct debit via PayPal or – if offered - „Pay Later“ via PayPal – PayPal reserves the right to carry out a credit report. For this purpose, your payment data may be passed on to credit agencies in accordance with Art. 6(1)(f) GDPR on the basis of PayPal's legitimate interest in establishing your creditworthiness. PayPal uses the result of the credit check with regard to the statistical probability of payment default for the purpose of deciding on the provision of the respective payment method. The credit report may contain probability values (so-called score values). Insofar as score values are included in the result of the credit report, they are based on a scientifically recognised mathematical-statistical procedure. Address data, among other things but not exclusively, is included in the calculation of the score values. You can object to this processing of your data at any time by sending a message to PayPal. However, PayPal may remain entitled to process your personal data insofar as this is necessary for contractual payment processing.

If the PayPal payment method „Purchase on Invoice“ is available and selected, your payment data is first transmitted to PayPal to prepare the payment, whereupon PayPal forwards it to Ratepay GmbH, Franklinstraße 28-29, 10587 Berlin („Ratepay") to carry out the payment. The legal basis in each case is Art. 6(1)(b) GDPR. In this case, RatePay carries out an identity and credit check in its own name to establish creditworthiness in accordance with the principle already mentioned above and, on the basis of the legitimate interest in establishing creditworthiness, passes on your payment data to credit agencies in accordance with Art. 6(1)(f) GDPR. A list of the credit agencies that Ratepay can use can be found here: https://www.ratepay.com/legal-payment-creditagencies/

When using the payment method of a local third-party provider, your payment data is first passed on to PayPal to prepare the payment in accordance with Art. 6(1)(b) GDPR. Depending on your selection of an available local payment method, PayPal then transmits your payment data to the corresponding provider to carry out the payment in accordance with Art. 6(1)(b) GDPR:

- Apple Pay (Apple Distribution International (Apple), Hollyhill Industrial Estate, Hollyhill, Cork, Ireland)
- Google Pay (Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland)
- iDeal (Currence Holding BV, Beethovenstraat 300 Amsterdam, Niederlande)
- bancontact (Bancontact Payconiq Company, Rue d'Arlon 82, 1040 Brüssel, Belgien)
- blik (Polski Standard Płatności sp. z o.o., ul. Czerniakowska 87A, 00-718 Warschau, Polen)
- eps (PSA Payment Services Austria GmbH, Handelskai 92, Gate 2
1200 Wien, Österreich)
- MyBank (PRETA S.A.S, 40 Rue de Courcelles, F-75008 Paris, Frankreich)
- Przelewy24 (PayPro SA, Kanclerska 15A, 60-326 Poznań, Polen)

For further data protection information, please refer to the PayPal privacy policy: https://www.paypal.com/de/legalhub/paypal/privacy-full
- Saferpay/ PayUnity

On this website, one or more online payment methods of the following provider are available: SIX Payment Services (Germany) GmbH, Langenhorner Chaussee 92-94, 22415 Hamburg, Deutschland

8.6 Electronic withdrawal function for distance contracts

Consumers who conclude contracts on this website for which a statutory right of withdrawal exists have the option of declaring the withdrawal via an electronic withdrawal function in accordance with the applicable withdrawal provisions.

When using the withdrawal function, in addition to information to identify the contract to be withdrawn, further personal information such as the first and last name as well as the email address of the consumer must also be provided or confirmed.

The collection of this information and its transmission to us is carried out in accordance with Art. 6(1)(b) GDPR and only to the extent necessary for the proper processing of the withdrawal. Also on the basis of Art. 6(1)(b) GDPR, the personal data provided is used to confirm the receipt of the declaration of withdrawal by email. A further legal basis for the processing is Art. 6(1)(c) GDPR. We are legally obliged to maintain an electronic withdrawal function for consumer distance contracts for a fee.

9) Web analysis services

9.1 Google Analytics 4

This website uses Google Analytics 4, a web analysis service of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"), which enables an analysis of your use of our website.

By default, when the website is visited, Google Analytics 4 sets cookies that are stored as small text modules on your end device and collect certain information. The scope of this information also includes your IP address, which, however, is truncated by Google by the last digits in order to exclude direct attributability to a person.

The information is transmitted to servers of Google and processed there. In this context, transmissions to Google LLC based in the USA are also possible.

Google uses the information collected on our behalf in order to evaluate your use of the website, to compile reports on the website activities for us and to provide further services associated with website usage and internet usage. The IP address transmitted by your browser and truncated within the framework of Google Analytics is not merged with other data from Google. The data collected within the framework of the use of Google Analytics 4 is stored for a period of two months and subsequently deleted.

All of the processing operations described above, in particular the setting of cookies on the end device used, are carried out only if you have given us your express consent for this in accordance with Art. 6(1)(a) GDPR.
Without your consent, the use of Google Analytics 4 does not take place during your site visit. You can withdraw the consent you have given at any time with effect for the future. To exercise your right of withdrawal, please deactivate this service via the „cookie consent tool“ provided on the website.

We have concluded a data processing agreement with Google that ensures the protection of the data of our site visitors and prohibits unauthorised disclosure to third parties.

Further legal information on Google Analytics 4 can be found at https://business.safety.google/intl/de/privacy/, https://policies.google.com/privacy?hl=de&gl=de and at https://policies.google.com/technologies/partner-sites

Demographic characteristics
Google Analytics 4 uses the special function „demographic characteristics“ and can use this to create statistics that make statements about the age, gender and interests of site visitors. This is done by analysing advertising and information from third-party providers. This makes it possible to identify target groups for marketing activities. However, the data collected cannot be assigned to a specific person and is deleted after being stored for a period of two months.

Google Signals
As an extension to Google Analytics 4, Google Signals can be used on this website in order to have cross-device reports created. If you have activated personalised advertising and have linked your devices with your Google account, Google can, subject to your consent to the use of Google Analytics in accordance with Art. 6(1)(a) GDPR, analyse your usage behaviour across devices and create database models, including on cross-device conversions. We do not receive any personal data from Google, but only statistics. If you want to stop the cross-device analysis, you can deactivate the function "Personalised advertising" in the settings of your Google account. To do so, follow the instructions on this page: https://support.google.com/My-Ad-Center-Help/answer/12155764?hl=de
Further information on Google Signals can be found at the following link: https://support.google.com/analytics/answer/7532985?hl=de

UserIDs
As an extension to Google Analytics 4, the "UserIDs" function can be used on this website. If you have consented to the use of Google Analytics 4 in accordance with Art. 6(1)(a) GDPR, have set up an account on this website and log in to this account on different devices, your activities, including conversions, can be analysed across devices.

9.2 Cloudflare Web Analytics

This website uses the web analysis service of the following provider: Cloudflare, Inc., 101 Townsend St. San Francisco, CA 94107, USA

To protect site visitors, the provider uses a pseudonymised visitor identifier in order to enable various analyses of site usage within a short time window of a maximum of 24 hours. This visitor identifier is a randomly generated, time-limited hash value that is created on the basis of a reduced set of technical attributes. This includes in particular the user agent (information on browser and operating system) as well as the anonymised IP address, which is processed exclusively for the duration of the analysis and subsequently discarded.

Insofar as personal data is processed in individual cases after all, the processing is carried out on the basis of our legitimate interest in the statistical evaluation of usage behaviour for optimisation purposes in accordance with Art. 6(1)(f) GDPR. In this case, you can permanently object to the collection and storage of your visitor data for the future by means of a notification to us.

We have concluded a data processing agreement with the provider that ensures the protection of the data of our site visitors and prohibits unauthorised disclosure to third parties.

9.3 Google Tag Manager

This website uses the „Google Tag Manager“, a service of the following provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter: „Google“).

The Google Tag Manager provides a technical basis for bundling various web applications, including tracking and analysis services, and being able to calibrate, control and link them to conditions via a uniform user interface. The Google Tag Manager itself does not store or read out any information on user end devices. Nor does the service carry out any independent data analyses. However, when the page is accessed, the Google Tag Manager transmits your IP address to Google and stores it there where applicable. A transmission to servers of Google LLC. in the USA is also possible.

This processing is only carried out if you have given us your express consent for this in accordance with Art. 6(1)(a) GDPR. Without this consent being given, the use of Google Tag Manager does not take place during your site visit. You can withdraw the consent you have given at any time with effect for the future. To exercise your withdrawal, please deactivate this service in the „cookie consent tool“ provided on the website.

We have concluded a data processing agreement with the provider that ensures the protection of the data of our site visitors and prohibits unauthorised disclosure to third parties.

Further legal information on Google Tag Manager can be found at https://business.safety.google/intl/de/privacy/ and https://policies.google.com/privacy?hl=de&gl=de

9.4 Microsoft Clarity

This website uses the web analysis service of the following provider: Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399 USA

With the help of cookies and/or comparable technologies (tracking pixels, web beacons, algorithms for reading out end device and browser information), the service collects and stores pseudonymised visitor data, including information of the end device used such as the IP address and browser information, in order to evaluate it for statistical analyses of usage behaviour on our website and to create pseudonymised usage profiles. Among other things, this makes it possible to evaluate movement patterns (so-called heatmaps), which show the duration of site visits as well as interactions with page content (e.g. text entries, scrolling, clicks and mouse-overs). The pseudonymisation generally excludes direct attributability to a person. A merging with clear data about your person collected in another way does not take place.

All of the processing operations described above, in particular the reading out or storing of information on the end device used, are only carried out if you have given us your express consent for this in accordance with Art. 6(1)(a) GDPR. You can withdraw the consent you have given at any time with effect for the future by deactivating this service in the „cookie consent tool“ provided on the website.

We have concluded a data processing agreement with the provider that ensures the protection of the data of our site visitors and prohibits unauthorised disclosure to third parties.

9.5 PayPal Marketing Solutions

This website uses the web analysis service of the following provider: PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg

We have concluded a data processing agreement with the provider that ensures the protection of the data of our site visitors and prohibits unauthorised disclosure to third parties.

10) Retargeting/ remarketing and conversion tracking

10.1 Meta Pixel with advanced matching

Within our online offering, we use the service "Meta Pixel" of the following provider in the advanced matching mode: Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland ("Meta")

If a user clicks on an advertisement we have placed on Facebook or Instagram, the URL of our linked page is extended by a parameter with the help of "Meta Pixel". This URL parameter is then entered into the user's browser after the redirect by a cookie that our linked page itself sets. In addition, this cookie collects specific customer data such as the email address, which we collect on our website linked with the Facebook or Instagram advertisement during processes such as purchase completions, account logins or registrations (advanced matching). The cookie is then read out and enables the transmission of the data, including the specific customer data, to Meta.

We use "Meta Pixel" with advanced matching in order to make our advertisements (so-called "Ads") on Facebook and/or Instagram more effective and to ensure that they correspond to the interests of the users or display certain characteristics (e.g. interests in certain topics or products that are determined on the basis of the websites visited), which we transmit to Meta (so-called "Custom Audiences").

In addition, we analyse the effectiveness of our advertisements by tracking whether users were redirected to our website after clicking on an advertisement (conversion). Compared to the standard variant of "Meta Pixel", the function of advanced matching helps us to better measure the effectiveness of our advertising campaigns by recording more attributed conversions.

All transmitted data is stored and processed by Meta, so that an assignment to the respective user profile is possible and Meta can use the data for its own advertising purposes in accordance with the data usage policy of Meta (https://www.facebook.com/about/privacy/). The data may enable Meta and its partners to place advertisements on and outside of Facebook.

All of the processing operations described above, in particular the setting of cookies for reading out information on the end device used, are only carried out if you have given us your express consent for this in accordance with Art. 6(1)(a) GDPR. You can withdraw the consent you have given at any time with effect for the future by deactivating this service in the „cookie consent tool“ provided on the website.

We have concluded a data processing agreement with the provider that ensures the protection of the data of our site visitors and prohibits unauthorised disclosure to third parties.

The information generated by Meta is generally transmitted to a server of Meta and stored there; in this context, a transmission to servers of Meta Platforms Inc. in the USA may also occur.

10.2 Google Ads Remarketing

This website uses retargeting technology of the following provider: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland

For this purpose, Google sets a cookie in the browser of your end device, which automatically enables interest-based advertising by means of a pseudonymous cookie ID and on the basis of the pages you have visited. Any data processing beyond this only takes place if you have agreed to Google that your internet and app browser history is linked by Google with your Google account and information from your Google account is used to personalise advertisements that you view on the web. If, in this case, you are logged in to Google during your visit to our website, Google uses your data together with Google Analytics data to create and define target group lists for cross-device remarketing. For this purpose, your personal data is temporarily linked by Google with Google Analytics data in order to form target groups. Within the framework of the use of Google Ads Remarketing, a transmission of personal data to the servers of Google LLC. in the USA may also occur.

All of the processing operations described above, in particular the setting of cookies for reading out information on the end device used, are only carried out if you have given us your express consent for this in accordance with Art. 6(1)(a) GDPR. Without this consent being given, the use of retargeting technology does not take place during your site visit.

You can withdraw the consent you have given at any time with effect for the future. To exercise your withdrawal, please deactivate this service in the „cookie consent tool“ provided on the website.

Details on the processing operations initiated by Google and on Google's handling of data from websites can be found here: https://policies.google.com/technologies/partner-sites

Further information on Google's data protection provisions can be found here: https://business.safety.google/intl/de/privacy/ and https://www.google.de/policies/privacy/

10.3 LinkedIn Insight

This website uses retargeting technology of the following provider: LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland

This makes it possible to specifically address visitors to our websites who have already shown an interest in our shop and our products with personalised, interest-based advertising. The advertising material is displayed on the basis of a cookie-based analysis of past and current usage behaviour.

In the cases of retargeting technology, a cookie is stored on your computer or mobile end device in order to collect pseudonymised data about your interests and thus individually adapt the advertising to the stored information. These cookies are small text files that are stored on your computer or mobile end device. You are thus shown advertising that, with a high degree of probability, corresponds to your product and information interests.

All of the processing operations described above, in particular the setting of cookies for reading out information on the end device used, are only carried out if you have given us your express consent for this in accordance with Art. 6(1)(a) GDPR. Without this consent being given, the use of retargeting technology does not take place during your site visit.

10.4 LinkedIn Marketing Solutions

This website uses retargeting technology of the following provider: LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland

All of the processing operations described above, in particular the setting of cookies for reading out information on the end device used, are only carried out if you have given us your express consent for this in accordance with Art. 6(1)(a) GDPR. Without this consent being given, the use of retargeting technology does not take place during your site visit.

10.5 Microsoft Advertising

This website uses retargeting technology of the following provider: Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA

All of the processing operations described above, in particular the setting of cookies for reading out information on the end device used, are only carried out if you have given us your express consent for this in accordance with Art. 6(1)(a) GDPR. Without this consent being given, the use of retargeting technology does not take place during your site visit.

10.6 OptiMonk

This website uses retargeting technology of the following provider: WebShop Marketing Ltd., 129 Kassai Street, Debrecen 4028, Ungarn

All of the processing operations described above, in particular the setting of cookies for reading out information on the end device used, are only carried out if you have given us your express consent for this in accordance with Art. 6(1)(a) GDPR. Without this consent being given, the use of retargeting technology does not take place during your site visit.

10.7 Outbrain

This website uses retargeting technology of the following provider: Outbrain Inc., 39 W 13th Street, New York, NY 10011, USA

All of the processing operations described above, in particular the setting of cookies for reading out information on the end device used, are only carried out if you have given us your express consent for this in accordance with Art. 6(1)(a) GDPR. Without this consent being given, the use of retargeting technology does not take place during your site visit.

For the transmission of data to the USA, the provider relies on standard contractual clauses of the European Commission, which are intended to ensure compliance with the European level of data protection.

10.8 Pinterest Retargeting Pixel

This website uses retargeting technology of the following provider: Pinterest Europe Ltd., Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland

All of the processing operations described above, in particular the setting of cookies for reading out information on the end device used, are only carried out if you have given us your express consent for this in accordance with Art. 6(1)(a) GDPR. Without this consent being given, the use of retargeting technology does not take place during your site visit.

10.9 Taboola

This website uses retargeting technology of the following provider: Taboola Inc., 16 Madison Square West 7th Floor, New York, NY 10010, USA

All of the processing operations described above, in particular the setting of cookies for reading out information on the end device used, are only carried out if you have given us your express consent for this in accordance with Art. 6(1)(a) GDPR. Without this consent being given, the use of retargeting technology does not take place during your site visit.

10.10 Google Ads conversion tracking without cookies

We use the offering of Google Ads in order to draw attention to our attractive offers with the help of advertising material (so-called Google Adwords) on external websites. In relation to the data of the advertising campaigns, we can determine how successful the individual advertising measures are. In doing so, we pursue the aim of showing you advertising that is of interest to you, making our website more interesting for you and achieving a fair calculation of the advertising costs incurred.

This website uses Google Ads conversion tracking exclusively without the use of cookies, which means that the service does not set cookies on your end device at any time.

Instead, the local storage of your browser is used to store an individual ID assigned by Google there, which enables an analysis of your use of the website. For this purpose, certain user information is processed via the ID.

The ID is set when a user clicks on an Ads advertisement placed by Google. If the user visits certain pages of this website, Google and we can recognise that the user clicked on the advertisement and was redirected to this page. Each Google Ads customer receives a different cookie. Cookies can therefore not be tracked across the websites of Google Ads customers. The information obtained in this way serves to create conversion statistics for Google Ads customers who have opted for conversion tracking. The customers learn the total number of users who clicked on their advertisement and were redirected to a page provided with a conversion tracking tag.

However, you do not receive any information with which users can be personally identified. Within the framework of the use of Google Ads, a transmission of personal data to the servers of Google LLC. in the USA may also occur. Details on the processing operations initiated by Google Ads conversion tracking and on Google's handling of data from websites can be found here: https://policies.google.com/technologies/partner-sites

Insofar as the information collected has a reference to a person, the processing is carried out in accordance with Art. 6(1)(f) GDPR on the basis of our legitimate interest in the statistical evaluation of the success of our advertising campaigns.
Google's data protection provisions can be viewed here: https://business.safety.google/intl/de/privacy/ and https://www.google.de/policies/privacy/

10.11 Google Ads conversion tracking

This website uses the online advertising programme "Google Ads" and, within the framework of Google Ads, the conversion tracking of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland („Google“). We use the offering of Google Ads in order to draw attention to our attractive offers with the help of advertising material (so-called Google Adwords) on external websites. In relation to the data of the advertising campaigns, we can determine how successful the individual advertising measures are. In doing so, we pursue the aim of showing you advertising that is of interest to you, making our website more interesting for you and achieving a fair calculation of the advertising costs incurred.

The cookie for conversion tracking is set when a user clicks on an Ads advertisement placed by Google. Cookies are small text files that are stored on your end device. These cookies generally lose their validity after 30 days and do not serve the purpose of personal identification. If the user visits certain pages of this website and the cookie has not yet expired, Google and we can recognise that the user clicked on the advertisement and was redirected to this page. Each Google Ads customer receives a different cookie. Cookies can therefore not be tracked across the websites of Google Ads customers. The information obtained with the help of the conversion cookie serves to create conversion statistics for Google Ads customers who have opted for conversion tracking. The customers learn the total number of users who clicked on their advertisement and were redirected to a page provided with a conversion tracking tag. However, they do not receive any information with which users can be personally identified. Within the framework of the use of Google Ads, a transmission of personal data to the servers of Google LLC. in the USA may also occur.

Details on the processing operations initiated by Google Ads conversion tracking and on Google's handling of data from websites can be found here: https://policies.google.com/technologies/partner-sites

You can also permanently object to the setting of cookies by Google Ads conversion tracking by downloading and installing the browser plug-in from Google available at the following link:
https://support.google.com/My-Ad-Center-Help/answer/12155656?hl=de

Please note that certain functions of this website may possibly not be used or only used to a limited extent if you have deactivated the use of cookies.
Google's data protection provisions can be viewed here: https://business.safety.google/intl/de/privacy/ and https://www.google.de/policies/privacy/

10.12 Google Marketing Platform

This website uses the online marketing tool Google Marketing Platform of the operator Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("GMP").

GMP uses cookies in order to place advertisements relevant to the users, to improve the reports on campaign performance or to avoid a user seeing the same advertisements several times. Via a cookie ID, Google records which advertisements are placed in which browser and can thus prevent these from being displayed several times. In addition, GMP can use cookie IDs to record so-called conversions that have a reference to advertisement requests. This is the case, for example, if a user sees a GMP advertisement and later, when using the same browser, accesses the advertiser's website and buys something via this website. According to Google, GMP cookies do not contain any personal information.
Due to the marketing tools used, your browser automatically establishes a direct connection with the server of Google.

We have no influence on the scope and further use of the data that is collected through the use of this tool by Google and therefore inform you according to our state of knowledge as follows: Through the integration of GMP, Google receives the information that you have accessed the corresponding part of our website or clicked on an advertisement from us. If you are registered with a Google service, Google can assign the visit to your account. Even if you are not registered with Google or have not logged in, there is the possibility that the provider learns of and stores your IP address. Within the framework of the use of GMP, a transmission of personal data to the servers of Google LLC. in the USA may also occur.

The data protection provisions of GMP by Google can be found here: https://business.safety.google/intl/de/privacy/ and https://www.google.de/policies/privacy/

10.13 Microsoft Advertising Universal Event Tracking

This website uses conversion tracking technology of the following provider: Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA

For the use of Universal Event Tracking, a tag is stored on each page of our website that interacts with the conversion cookie set by Microsoft. This interaction makes the user behaviour on our website traceable and sends the information thus collected to Microsoft. The purpose of this is that certain predefined goals such as purchases or leads can be statistically recorded and evaluated in order to design the orientation and the content of our offers in a more interest-oriented manner. The tags never serve the personal identification of users.

All of the processing operations described above, in particular the setting of cookies for reading out information on the end device used, are only carried out if you have given us your express consent for this in accordance with Art. 6(1)(a) GDPR. Without this consent being given, the use of retargeting technology does not take place during your site visit.

10.14 Pinterest Tag conversion tracking

This website uses the conversion tracking technology of the following provider: Pinterest Europe Ltd., Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland

If you have reached our website from an advertisement on the provider's domain, the success of the advertisement can be traced with the help of cookies and/or comparable technologies (tracking pixels, web beacons, pings or HTTP requests).

For this purpose, certain end device and browser information, including possibly also your IP address, is read out via the tracking technology in order to record and evaluate user actions predefined by us (e.g. completed transactions, leads, search queries on the website, views of product pages). This enables the creation of statistics on usage behaviour on our website after redirection from an advertisement, which serve us in optimising our offering.
All of the processing operations described above, in particular the setting of cookies for reading out information on the end device used, are only carried out if you have given us your express consent for this in accordance with Art. 6(1)(a) GDPR. You can withdraw the consent you have given at any time with effect for the future by deactivating this service in the „cookie consent tool“ provided on the website.

We have concluded a data processing agreement with the provider that ensures the protection of the data of our site visitors and prohibits unauthorised disclosure to third parties.

11) Page functionalities

11.1 Youtube

This website uses plugins for the display and playback of videos of the following provider: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland

Data may also be transmitted to: Google LLC., USA

When you access a page of our website that contains such a plugin, your browser establishes a direct connection to the servers of the provider at the latest at the time of video playback in order to load the content. In doing so, certain information, including your IP address, is transmitted to the provider.

If the playback of embedded videos is started via the plugin, the provider also uses cookies in order to collect information about user behaviour, to create playback statistics and to prevent abusive behaviour.

If, during your site visit, you are logged in to a user account with the provider, your data is assigned directly to your account when you click on a video. If you do not wish for the assignment to your account, you must log out before clicking on the playback button.

All of the aforementioned processing operations, in particular the setting of cookies for reading out information on the end device used, are only carried out if you have given us your express consent for this in accordance with Art. 6(1)(a) GDPR. You can withdraw the consent you have given at any time with effect for the future by deactivating this service via the „cookie consent tool“ provided on the website.

11.2 Google Maps API

In order to enable the checking of certain entries in the address form of the order process of our web shop for input errors in real time, we use the services of the following provider: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland

Data may also be transmitted to: Google LLC., USA

The provider validates the entered address, verifies the spelling and supplements any missing data where applicable. In the case of ambiguous addresses, correct alternative suggestions are displayed. For this purpose, the address data you have entered is transmitted to the provider, stored there and evaluated.

This processing is carried out in accordance with Art. 6(1)(f) GDPR on the basis of our legitimate interest in the proper recording of the customer's correct address data for the conscientious fulfilment of our contractual delivery obligations and for the prevention of contract performance problems.

The provider processes the data concerned separately and does not merge it with other data records, and deletes it as soon as its status or correctness has been confirmed, but at the latest after 30 days.

Further information on Google's data protection provisions can be found here: https://business.safety.google/intl/de/privacy/

11.3 - Google reCAPTCHA

On this website, we use the CAPTCHA service of the following provider: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland

Data may also be transmitted to: Google LLC, USA.

For the visual design of the CAPTCHA window, the provider uses „Google Fonts", i.e. fonts loaded from the internet by Google. No processing of further information beyond that mentioned above, which is already transmitted to Google via the functionality of ReCaptcha, takes place in this context.

The service checks whether an entry is made by a natural person or abusively by mechanical and automated processing, and blocks spam, DDoS attacks as well as similar automated malicious access. To ensure that an action is carried out by a human and not by an automated bot, the provider collects the IP address of the end device used, identification data of the browser and operating system type used as well as the date and duration of the visit and transmits these to servers of the provider for evaluation. In this context, cookies may be used, i.e. small text files that are stored in the browser of the end device.

Insofar as the processing operations described above are carried out on the basis of cookies, these are only set if you have given us your express consent for this in accordance with Art. 6(1)(a) GDPR. You can withdraw the consent you have given at any time with effect for the future by deactivating this service in the „cookie consent tool“ provided on the website.

If the processing operations described above are carried out without the use of cookies, the legal basis is our legitimate interest in establishing individual personal responsibility on the internet and in avoiding misuse and spam in accordance with Art. 6(1)(f) GDPR.

We have concluded a data processing agreement with the provider that ensures the protection of the data of our site visitors and prohibits unauthorised disclosure to third parties.

11.4 Google Forms

For carrying out surveys or with online forms, we use the services of the following provider: Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland

In addition to a transmission of data to the above-mentioned provider location, data may also be transmitted to: Google LLC, USA

The provider enables us to design and evaluate surveys and online forms. In addition to the respective personal data that you enter into the forms, information about your operating system, browser, date and time of your visit, referrer URL as well as your IP address is also collected, transmitted to the provider and stored on the provider's servers.

The storage of the information you enter into the forms is password-protected, so that it is ensured that third-party access is excluded and only we can evaluate the data for the purpose respectively named in the form.

For the processing of personal data that is necessary for the performance of a contract with you (this also applies to processing operations that are necessary for carrying out pre-contractual measures), Art. 6(1)(b) GDPR serves as the legal basis. If you have given us consent for the processing of your data, the processing is carried out on the basis of Art. 6(1)(a) GDPR. A consent given can be withdrawn at any time with effect for the future.

We have concluded a data processing agreement with the provider that ensures the protection of the data of our site visitors and prohibits unauthorised disclosure to third parties.

Further information on Google's data protection provisions can be found here: https://business.safety.google/intl/de/privacy/

11.5 Applications for job advertisements by email

On our website, we advertise currently vacant positions in a separate section, for which interested parties can apply by email to the contact address provided.

Applicants must provide all personal data that is necessary for a well-founded assessment, including general information such as name, address and contact options, as well as performance-related evidence and, where applicable, health-related information. Details on the application can be found in the job advertisement.

After receipt of the application by email, the data is stored and evaluated exclusively for the purpose of processing the application. For queries, we use either the email address or telephone number of the applicant. The processing is carried out on the basis of Art. 6(1)(b) GDPR (or § 26(1) BDSG), within the meaning of which going through the application procedure is deemed to be the initiation of an employment contract.

Insofar as special categories of personal data within the meaning of Art. 9(1) GDPR (e.g. health data such as information about severe disability status) are requested from applicants within the framework of the application procedure, the processing is carried out in accordance with Art. 9(2)(b) GDPR, so that we can exercise the rights arising from employment law and the law of social security and social protection and fulfil our related obligations.

Cumulatively or alternatively, the processing of the special data categories can also be based on Art. 9(1)(h) GDPR if it is carried out for the purposes of preventive healthcare or occupational medicine, for the assessment of the applicant's working capacity, for medical diagnosis, the provision of care or treatment in the health or social sector or for the management of systems and services in the health or social sector.

If the applicant is not selected or if an applicant withdraws their application prematurely, their transmitted data as well as all electronic correspondence including the application email is deleted, after a corresponding notification, at the latest after 6 months. This period is measured according to our legitimate interest in answering any follow-up questions about the application and, where applicable, being able to fulfil our obligations to provide evidence under the provisions on the equal treatment of applicants.

In the event of a successful application, the data provided is processed on the basis of Art. 6(1)(b) GDPR (in the case of processing in Germany in conjunction with § 26(1) BDSG) for the purpose of carrying out the employment relationship.

12) Tools and miscellaneous

Cookie consent tool

This website uses a so-called „cookie consent tool“ for obtaining effective user consents for cookies requiring consent and cookie-based applications. The „cookie consent tool“ is displayed to users when the page is accessed in the form of an interactive user interface, on which consents for certain cookies and/or cookie-based applications can be given by ticking a box. In doing so, through the use of the tool, all cookies/services requiring consent are only loaded if the respective user gives corresponding consents by ticking a box. This ensures that such cookies are only set on the respective end device of the user in the event that consent has been given.

The tool sets technically necessary cookies in order to store your cookie preferences. Personal user data is generally not processed in this context.

If, in individual cases, for the purpose of storing, assigning or logging cookie settings, personal data (such as the IP address) is processed after all, this is carried out in accordance with Art. 6(1)(f) GDPR on the basis of our legitimate interest in legally compliant, user-specific and user-friendly consent management for cookies and thus in a legally compliant design of our website.

A further legal basis for the processing is also Art. 6(1)(c) GDPR. As the controller, we are subject to the legal obligation to make the use of technically non-necessary cookies dependent on the respective user consent.

Insofar as necessary, we have concluded a data processing agreement with the provider that ensures the protection of the data of our site visitors and prohibits unauthorised disclosure to third parties.

Further information on the operator and the setting options of the cookie consent tool can be found directly in the corresponding user interface on our website.

13) Rights of the data subject

13.1 The applicable data protection law grants you the following data subject rights (rights of access and intervention) vis-à-vis the controller with regard to the processing of your personal data, whereby reference is made to the cited legal basis for the respective conditions of exercise:

Right of access in accordance with Art. 15 GDPR;
Right to rectification in accordance with Art. 16 GDPR;
Right to erasure in accordance with Art. 17 GDPR;
Right to restriction of processing in accordance with Art. 18 GDPR;
Right to notification in accordance with Art. 19 GDPR;
Right to data portability in accordance with Art. 20 GDPR;
Right to withdraw consent given in accordance with Art. 7(3) GDPR;
Right to lodge a complaint in accordance with Art. 77 GDPR.

13.2 RIGHT TO OBJECT

IF, WITHIN THE FRAMEWORK OF A BALANCING OF INTERESTS, WE PROCESS YOUR PERSONAL DATA ON THE BASIS OF OUR OVERRIDING LEGITIMATE INTEREST, YOU HAVE THE RIGHT AT ANY TIME, FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION, TO OBJECT TO THIS PROCESSING WITH EFFECT FOR THE FUTURE.

IF YOU MAKE USE OF YOUR RIGHT TO OBJECT, WE WILL END THE PROCESSING OF THE DATA CONCERNED. HOWEVER, FURTHER PROCESSING REMAINS RESERVED IF WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING THAT OVERRIDE YOUR INTERESTS, FUNDAMENTAL RIGHTS AND FUNDAMENTAL FREEDOMS, OR IF THE PROCESSING SERVES THE ASSERTION, EXERCISE OR DEFENCE OF LEGAL CLAIMS.

IF YOUR PERSONAL DATA IS PROCESSED BY US IN ORDER TO CONDUCT DIRECT ADVERTISING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH ADVERTISING. YOU CAN EXERCISE THE OBJECTION AS DESCRIBED ABOVE.

IF YOU MAKE USE OF YOUR RIGHT TO OBJECT, WE WILL END THE PROCESSING OF THE DATA CONCERNED FOR DIRECT ADVERTISING PURPOSES.

14) Duration of storage of personal data

The duration of the storage of personal data is measured on the basis of the respective legal basis, on the processing purpose and – where applicable – additionally on the basis of the respective statutory retention period (e.g. retention periods under commercial and tax law).

In the case of the processing of personal data on the basis of an express consent in accordance with Art. 6(1)(a) GDPR, the data concerned is stored until you withdraw your consent.

If statutory retention periods exist for data that is processed within the framework of legal transactions or quasi-legal transaction obligations on the basis of Art. 6(1)(b) GDPR, this data is routinely deleted after expiry of the retention periods, provided that it is no longer required for contract performance or contract initiation and/or there is no longer any legitimate interest on our part in continued storage.

In the case of the processing of personal data on the basis of Art. 6(1)(f) GDPR, this data is stored until you exercise your right to object in accordance with Art. 21(1) GDPR, unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights and freedoms, or the processing serves the assertion, exercise or defence of legal claims.

In the case of the processing of personal data for the purpose of direct advertising on the basis of Art. 6(1)(f) GDPR, this data is stored until you exercise your right to object in accordance with Art. 21(2) GDPR.

Insofar as nothing else arises from the other information in this declaration about specific processing situations, stored personal data is otherwise deleted when it is no longer necessary for the purposes for which it was collected or otherwise processed.

Privacy Policy

1) Introduction and contact details of the controller

2) Data collection when you visit our website

3) Hosting & content delivery network

4) Cookies

5) Contacting us

6) Data processing when opening a customer account

7) Use of customer data for direct advertising

8) Data processing for order processing

9) Web analysis services

10) Retargeting/ remarketing and conversion tracking

11) Page functionalities

12) Tools and miscellaneous

13) Rights of the data subject

14) Duration of storage of personal data